JL4 Privacy Policy — Your Data Safe With Us

01 What Information We Collect

JL4 only gathers the details that are truly needed to run the platform smoothly and serve you better. We do not ask for extra information that has no real purpose.

Details Collected During Registration

• Full name and date of birth
• Mobile number (linked to your e-wallet)
• Email address (where applicable)
• Password (saved in a hashed, encrypted format)
• Province or city of residence

Details Collected During KYC Verification

• Government-issued national ID number
• Birth certificate (when applicable)
• Selfie photo or liveness verification image

Data We Automatically Capture:

• Your IP Address and Device Details
• Your Browser and Operating System
• Your Visit Length and Page Views
• Your Transaction History and Gaming Logs
• Cookie Data and Session Records

02 How Your Information Is Used

We only use the details you share for the reasons set out below, and never for anything beyond that.

JL4 may analyze your gaming activity from time to time to improve the platform and encourage responsible play. If we notice signs of problem gambling, we will reach out with kind guidance and support. Always put fun first and remember that only players 21 and above are welcome.

03 Who We Share Information With

At JL4, your privacy is something we take seriously. We never sell your personal data. However, there are certain situations where we may share a limited amount of information with trusted partners.

• Payment providers (such as local e-wallet apps): Information is shared only to the extent required to process a transaction.
• Law enforcement agencies: If a legitimate court order or legal request is made under Philippine law, we may be required to disclose information to authorities.
• Technology service providers: Contractual partners who handle server hosting and security services may have limited access to your information.
• Fraud prevention organizations: Verification details may be shared with authorized bodies to help prevent fraud and money laundering.

In all the cases above, we make sure that only the necessary details are shared and that our partners treat them as confidential. We never share your information with advertisers or data brokers.

04 How We Keep Your Information Safe

JL4 uses industry-grade technology and methods to protect your information. Our security setup is multi-layered and constantly updated to keep up with new threats.

• Transport Layer Security (TLS 1.3): All communication between your browser and our servers is encrypted.
• AES-256 data encryption: Sensitive data stored in our databases is protected with military-grade encryption.
• Two-factor authentication (2FA): OTP verification is required for account access.
• Firewall and DDoS protection: Our servers are protected against cyber attacks.
• Regular security audits: Third-party security experts regularly test our systems.
• Staff Training: Every member of our team is trained in data protection.
• Incident Response Plan: Our team members go through regular training so they know exactly how to guard your information and how to respond the moment a security concern shows up.

05 Use of Cookies

JL4 uses cookies to keep the website and the app running the way they should and to make your overall experience better. Cookies are small text files that get stored on your device as you browse.

Types of Cookies We Use:

• Essential Cookies: These keep your login session active and help protect your account. Without them, the platform won't work the way it's supposed to.
• Performance Cookies: These let us see which pages get the most traffic, so we can continue improving the platform based on how users really navigate it.
• Functionality Cookies: These remember the language and other settings you prefer, so you won't have to set them again every single time you visit.
• Security cookies: These help us block fraudulent activity and keep bots out of the platform.

You can manage or switch off cookies anytime through your browser settings. Just remember that disabling essential cookies may stop some platform features from working properly. To be clear, we never use third-party advertising tracking cookies on JL4.

06 Your Rights as a User

As a JL4 user, you have certain rights over your personal information. We respect those rights and act on legitimate requests without unnecessary delay.

• Right to access your data: You have the right to know exactly what details we hold on your account.
• Right to request corrections: If any of your details look wrong, incomplete, or outdated, you can ask us to update them.
• Right to request deletion: If you decide to close your account, you can ask us to delete your personal data, unless we are legally required to keep it.
• Right to limit how we use your info: You can ask us to stop using your information for particular purposes or to limit how it is handled.
• Your right to opt out of marketing: You can ask to stop receiving promotional messages anytime — just send us a note and we'll remove you from the list.
• Your right to lodge a complaint: If you believe our privacy policy has been breached, you have the right to raise a complaint with our support team.

If you want to exercise any of these rights, [email protected]send an email to our support team or reach us through live chat. We usually process requests within 72 hours.

07 How Long We Keep Your Information

JL4 keeps your information only for as long as it's needed. Once the purpose has been met — or if you ask us to remove it — your data is deleted securely.

Once the retention period is up, your data is automatically removed through a secure process or transformed into an unreadable format. We never keep any information without a clear and valid reason.

08 Minor Protection

JL4 is strictly off-limits to anyone under 21 years old. We do not collect any personal information from minors, and we do not allow them to use the platform.

• Age verification is required during registration.
• Your age is confirmed as part of the KYC process.
• Accounts are suspended immediately in suspicious cases.
• If we ever come across information belonging to a minor, it is deleted right away.

If you suspect a minor is using JL4, please reach out to us through the official contact channels on jl4.skin [email protected]and we will take immediate action.

09 Changes to the Privacy Policy

JL4 may update this privacy policy whenever the need arises. When major changes are introduced, we will notify you through the following steps:

• A clear announcement will be posted on the platform.
• An SMS will be sent to the mobile number you registered with.
• You will be informed at least 7 days before the changes take effect.

If you continue using the platform after the update, you are considered to have accepted the new privacy policy. The date of every update will be shown at the top of the page.

10 Contact Us

If you have a question, complaint, or request tied to our Privacy Policy, you can always get in touch with us. Our data protection team is on hand around the clock, ready to listen, sort things out, and make sure your concern gets the attention it deserves.